Table of Contents
Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://76.96.54.12. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.
Why is Xfinity Connect not working?
Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or rebooting, can fix many connection problems. Make sure your account is up to date on payments by going to the Billing tab in My Account (you may be asked to sign in using your Xfinity ID and password first).
How do I access my Xfinity account?
Sign In to the Xfinity My Account App and Access App Options To open the Xfinity My Account app, you’ll need to enter your Xfinity ID (which is your email address, mobile phone number or username) and tap Let’s go. Then, enter your password and tap Sign In. After signing in, your home screen will be displayed.
Why can’t I open my Xfinity email?
Try clearing out your browser’s cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn’t do it, then try using a different browser.
Why is Xfinity Connect app no longer available?
As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.
What lights should be on my Xfinity router?
What lights should be blinking on my Xfinity router? The lights you want on your Xfinity router are the “power” light and the “Online” light. But both of these should not be blinking or dull. Instead, they should be solid white.
How do I reset my Xfinity Internet?
Restarting Your Xfinity Gateway via My Account Online Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. Scroll down and select Manage Internet. Select Restart Modem to begin troubleshooting. Select Start Troubleshooting to begin your modem restart.
How do I find my username and password for Xfinity?
Log in at xfinity.com/support/status. Note: If you don’t remember your username and password, we can help find your username and reset your password. Depending on the service you subscribe to and type of Xfinity Gateway, you’ll either see an Edit with xFi or a Manage WiFi Settings link.
How do I get my Xfinity ID and password?
Forgot your Xfinity ID? Your Xfinity ID is your email, mobile phone number or username. If you don’t know what your Xfinity ID is, you can use My Account, Xfinity My Account app or your Xfinity X1 TV Box to find it, or check out the Xfinity ID Lookup Tool or Reset Your Xfinity Password.
Is Comcast the same as Xfinity?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
How do I fix my Comcast email?
Troubleshooting Methods to Resolve Comcast Email Not Receiving Emails Fix Your Internet Connection. Remove Cache and Cookies. Do not Exhaust the Daily Limit of Sending Emails. Do not Send a Heavy Attachment. Remove Insignificant Plugins or Extensions. Use the Latest Version of Your Browser. Reconfigure the Account.
How do I get to my Xfinity email?
Tap the Email app on your phone. Tap Other to set up an email account. Enter your email address and password on the Account setup screen and tap Sign in. Next, enter your Xfinity password, then select Sign In.
Is there an Xfinity Connect app?
The Xfinity Connect app is a free, downloadable app that gives you control over your Xfinity Voice and email services on your Apple and Android devices (smartphones, tablets, etc.).
Is there an app to replace Xfinity?
There is NO NEW APP coming out to replace Xfinity Connect app. I am very angry they are retiring this app. Anyone else? The notice starts with about how important it is to stay connected, then goes on to say you now have one less way to stay connected.
What is Xfinity Voice2Go?
Voice2Go Outbound Calling: Use your home or personal phone number to make nationwide calls from your iPad®, iPhone®, iPod touch® or Android device.
Why is my router not online?
Reboot the Router the first thing you’ll want to do is try and restart your router. Sometimes, routers just seem to need to be rebooted occasionally to keep working well. It is quick and easy to reboot your router. Usually, you just unplug the power cable, give it a couple of seconds, and then plug it back in.
Should my Wi-Fi light be blinking?
As long as the Wi-Fi device is able to receive and send data over its wireless connection to the router, the blinking light can be ignored. The router’s lights blink when the device sends and receives data transmissions, indicating the data has been properly processed and sent to either the Wi-Fi device or the modem.