Table of Contents
Can I sign into someone else’s Xfinity account?
By adding a user, you allow them access to your subscriptions, such as Xfinity X1 TV viewing. You also have the option to give a new user access to billing permissions. Each account user must reside at the premises where the Xfinity services are provided.
Can I use someone else’s Xfinity?
Yes, you can share your Xfinity Wi-Fi hotspot with up to five devices in your home. If your visitors are also Xfinity customers, they can easily hop on your hotspot by signing into their Xfinity account. If your visitors aren’t Xfinity customers, they can also use your hotspot for free.
Why can I not login to my Xfinity account?
Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://76.96.54.12. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.
How do I authorize someone on my Xfinity account?
How Do I Become an Authorized User on a Comcast Account? Log in to the user account using the relevant username and password. Click on the option ‘ Users & Preferences. Click ‘Add User’ Enter the relevant information for an authorized user. Create a username and password for the authorized user.
Why does Xfinity say I am a secondary user?
The Primary ID at your previous location may have been transferred to your present location as a secondary ID, or it may not have been transferred at all. Double check your UserIDs on your home system with the Lookup tool at https://idm.xfinity.com/myaccount/lookup.
What is a secondary user on Xfinity?
Secondary User Roles The Manager role allows access to services, settings and billing features. The Member role allows access to some services and troubleshooting on an account and limited access to settings, but no access to billing settings within the account.
Can I use someones Xfinity account for WiFi?
Many Xfinity Gateways broadcast a WiFi hotspot that can be accessed by guests who are Xfinity Internet customers. To connect to the Xfinity WiFi hotspot network, your guests can simply select the WiFi network labeled xfinitywifi or XFINITY on their devices.
Can I add a name to my Xfinity bill?
If you want to have your wife’s name printed on your bill send us a private message with your name, account number, service address, and your wife’s name.
What is the WiFi password for Xfinity?
This is the Wireless Gateway’s administration site. The default settings to open the Admin Tool are: Username: admin. Password: password (case sensitive).
How do I talk to a real person at Comcast?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
Why is Xfinity app not working?
Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
How do I find my Xfinity ID and password?
Your Xfinity ID is your email, mobile phone number or username. If you don’t know what your Xfinity ID is, you can use My Account, Xfinity My Account app or your Xfinity X1 TV Box to find it, or check out the Xfinity ID Lookup Tool or Reset Your Xfinity Password.
How do I remove an authorized user from Xfinity?
Sign into My Account as the primary user. Click the Users tab. Locate the user you wish to remove, then click Edit to the right of their name. Click Remove to permanently delete the ID from your account.
Can I change the name on my Xfinity account?
Tap on your name on the Account Information screen. Tap on the First and Last name fields to then edit your name, then select Save to complete the changes.
What is a secondary user?
Secondary user is an unlicensed user who either utilizes unlicensed spectrum band or licensed spectrum band of primary user when it is idle, i.e., not utilizing by the primary user subject to the condition that primary user should not be interfered.
How many devices can be on Xfinity stream?
With Xfinity TV service, and the Xfinity Stream app and portal, most of our customers can stream video to up to five devices simultaneously while in the home. Out of the home, you can stream up to three devices simultaneously.
What is primary Xfinity ID?
Currently, your primary Xfinity ID is your xfinity.com ID/email address. Your preferred email address is the email address you designated as your preferred one from the Settings tab in My Account (or when you originally created your Xfinity ID and password).
How do I change admin on Xfinity?
Sign in to My Account as the primary user. Click the Users tab at the top. In the primary user’s name field, click Edit (appears to the right of your name). To the right of your name at the top of the screen, click Transfer Admin Rights.
How do I add another email account to Comcast?
To add a personal email address to your account, follow the steps below: Sign into My Account and make sure you’re on the Users tab. Select Edit next to the user you want to add an email address for. In the Contact Information section, click Add a Personal Email Address. Enter and re-enter your email address.
What is bridge mode Xfinity?
Using the bridge mode on your Xfinity router allows your router to work as a DHCP while disabling NAT on it. This means that you can link your Xfinity Router your Xfinity-compatible Router together while avoiding xfinity not getting full speed.