What happens if you don’t pay your T-Mobile prepaid bill?
If you do not have a sufficient T-Mobile prepaid Service account balance, your prepaid Service will be suspended unless you move to a pay as you go plan. If you do not reinstate prepaid Service within the required period based upon your service plan, your phone number will be reallocated.
Why can’t I log into my T-Mobile account?
Make sure your browser is up to date. If possible, try a different browser. Try a different computer or device. If it’s only on one device, there may be an issue with the device settings.
How do I check my T-Mobile prepaid balance online?
How to Check Your Prepaid Balance for T-Mobile Use your cell phone to dial #999# and then press “Send.” This contacts T-Mobile’s free Minute Messenger. Log in to the T-Mobile website to check your remaining balance. Register for the first time by clicking the “Register” link located directly under the first login box.
Why is my T-Mobile account suspended?
Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur. A $20 account restoration fee will be charged per line plus taxes, due at time of restoration, if your account is partially or fully suspended.
How long can you suspend T-Mobile service?
Temporary suspension You can suspend a line twice in a 12-month period. Each suspension can last up to 90 days. How will my bill be affected if I suspend a line? While a line is suspended, you’re still responsible for paying your bill and if applicable, your monthly device payment and device protection charges.
How do I access my T-Mobile account?
On the ‘Welcome screen’, enter your phone number or email and My T-Mobile password. Select Log in. If you do not have a T-Mobile ID, choose Get T-Mobile ID. Enter your registration information and select Next.
Can you open a T-Mobile account online?
If you are new to T-Mobile, it is easy to sign up online. If you have questions you can call us at 1-800-TMOBILE to get started.
How do I call T-Mobile on my phone?
How to contact your Team of Experts: Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat. We’ll call you.
What is the number to T-Mobile customer service?
How do I fix my T-Mobile data?
From the browser clear your cache, cookies, and history. In device settings, clear the browser app cache and data. Uninstall all apps you downloaded around the time the problem started. Update the time and date on the device and enable auto-update.
What happens when you go over your data limit T-Mobile?
At T-Mobile, we believe that overages are flat-out wrong. We no longer charge our customers for going over their allotted talk, text, or data limits for domestic usage.
Did T-Mobile have a data breach?
T-Mobile has suffered another cyberattack after being rocked by a massive data breach in August. This time around, attackers accessed “a small number of” customers’ accounts, according to documents posted by The T-Mo Report.
Can I use WIFI calling if my service is suspended T-Mobile?
If your phone is suspended, you might be wondering if Wi-Fi can still be used on it. The phone won’t be able to send or receive text messages, make calls, or send texts. These services require a cellular data network. The apps that can be used with Wi-Fi will continue to work regardless of suspension.
What is the grace period for T-Mobile billing?
Your account can be less than 30 days past the due date to initiate a payment arrangement but if it’s 31+ days past due, you may be required to pay a portion of your past due balance.
Can I temporarily deactivate my T-Mobile phone?
You can suspend your monthly T-Mobile service for one of the following reasons: Your device was lost or stolen. You won’t be using your phone for a period of time. You’re about to enter active military service.
How do I find my T-Mobile account number and PIN?
T-Mobile. Account Number: Located in the upper-right hand corner of your bill or in your account page. PIN: The last four numbers of your IMEI. If you’re not sure, contact T-Mobile at 1-877-453-1304.
Can I transfer my T-Mobile line to another account?
With a change of responsibility, account holders can let another person take ownership of an existing T-Mobile line or account. Only the current owner of an account can authorize an ownership transfer.
Can T-Mobile primary account holder see Internet history?
Tmobile only tracks data usage not where surfing history.
How do I change my T-Mobile prepaid plan immediately?
Change your plan Log in to your T-Mobile.com account. Click ACCOUNT. Click your plan. Click Manage my plan. Follow the prompts to change your plan.
Is T-Mobile prepaid or postpaid?
Verizon, AT&T, T-Mobile, and Sprint offer postpaid plans, as do select MVNOs, such as Reach Mobile and Credo Mobile, which operate on Verizon’s network.
How long does it take T-Mobile to activate SIM card?
Typically, you’ll be able to use the device within a few minutes. However, it may take up to 24 hours. My device activation failed.