How do I cancel a T-Mobile account?
Cancellation guidelines Online at t-mobile.com/guestpay (you’ll need your account number – located at the top right corner of your bill) T-Mobile store. Mail (Address details are on the Pay your T-Mobile bill page) Call 1-877-453-1304.
Can I remove myself from a T-Mobile account?
If you want to remove yourself from the account you would need to transfer the account to someone else. You can do that over the phone with TMobile. You would have sensually transfer that account to someone else and then set up your own plan with only you.
What is the cancellation fee for T-Mobile?
If you cancel your contract during the last month, you’ll pay either $50 or your monthly recurring charges, whichever is less. T-Mobile gives you a 20-day window after starting your contract during which you can back out without being hit with early termination charges.
How do I disconnect a line on T-Mobile?
T-Mobile.com Log in to T-Mobile.com. In the My Line section select your device name to access the suspend option. Choose either Report lost or stolen or Suspend a line temporarily, depending on the type of suspension you need. Select Continue. Choose a start date and end date, then select Continue.
Can I leave T-Mobile whenever I want?
When it comes time to cancel, you’ll need to visit a store or call T-Mobile’s customer service line at 1-877-453-1304 and speak to a representative. They’ll need to verify who you are before making any changes to your account, which typically can’t be done online.
Is there a contract for T-Mobile?
T-Mobile does not do contracts. You only pay per month for your plan. Device payments would be extra and if financed, would require a 24 month payment agreement, unless paid in full or paid off early.
How do I take myself off parents phone plan?
5 Things to Do When Leaving Your Family’s Cell Phone Plan Determine the cost of leaving your family cell phone plan. Determine the cost of an individual phone plan. Think about what you want out of a mobile plan. Search for potential plan discounts. Once you switch, confirm the cancellation of your line on your family plan.
How long can you suspend T-Mobile service?
You may voluntarily suspend your account twice a year for a maximum period of 90 consecutive days for each suspension. During a seasonal suspension, your account must remain current. You can suspend individual lines of an account, while other lines remain active.
Does porting number cancel service T-Mobile?
The way T-Mobile handles it, is not the universal practice. When you port lines to another carrier, this effectively deactivates your line and cancels your service, which disables online account access.
What is T-Mobile’s cancellation policy?
To cancel service, return your Device in its original package with all original contents undamaged and in good working condition with no material alterations, within 14 days of the purchase date of the original Device to the authorized dealer location where you purchased it.
What happens if I stop paying my T-Mobile bill?
If you don’t pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you’re unable to make or receive calls. If you don’t take steps to deal with the debt, your account will default and the contract will be cancelled.
Can I return my phone to T-Mobile after 14 days?
Returns must be postmarked within 20 days of order delivery. T-Mobile stores cannot accept these returns.
Can I cancel a line on my T-Mobile family plan?
If you need to remove a line from your account, you’ll want to Community-2153 and speak with our Customer Care team. They’ll have access to your account and can make the changes needed to take that line off of your plan.
Can I cancel T-Mobile contract?
Buried into the contract of every mobile phone provider is a clause that says they can change the contract at any time. T-Mobile’s Terms & Conditions contains such a clause in paragraph five. If they make a change that is “materially adverse” to you, you have the right to terminate your contract without a fee.
How can I cancel my phone contract without paying?
To cancel, contact your provider and tell them you want to end the contract while you’re still in the cooling-off period. If you used the phone at all during this period, you can, of course, still cancel, but it won’t be completely free. You’ll need to pay for any services you’ve already used.
How do I file a dispute with T-Mobile?
Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.
How do I dispute a T-Mobile phone?
*HOW CAN I DISPUTE MY CHARGES? If you have any questions about your bill or want to dispute any Charges, please contact us by visiting www.T-Mobile.com, by calling 800-937-8997 or 611 from your Device, or by writing to T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.