Why can’t I access my Xfinity account?
Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://18.104.22.168. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.
How do I access my Xfinity account?
Sign In to the Xfinity My Account App and Access App Options To open the Xfinity My Account app, you’ll need to enter your Xfinity ID (which is your email address, mobile phone number or username) and tap Let’s go. Then, enter your password and tap Sign In. After signing in, your home screen will be displayed.
Why is xfinity My Account app not working?
Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
Can I change my Xfinity account online?
You can change your Xfinity ID at any time in the My Account website.
How do I talk to Comcast customer service?
Service Problems If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue.
How do I talk to a real person at Comcast?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
How do I find my username and password for Xfinity?
Log in at xfinity.com/support/status. Note: If you don’t remember your username and password, we can help find your username and reset your password. Depending on the service you subscribe to and type of Xfinity Gateway, you’ll either see an Edit with xFi or a Manage WiFi Settings link.
What happened to Xfinity Connect?
As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.
What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
Why is my Xfinity xFi app not working?
If you are experiencing home WiFi connectivity issues, you can restart your Gateway from the Overview tab of the Xfinity app, xFi website and Xfinity app on X1. In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. On the xFi website, scroll down to Troubleshooting and select Restart.
How do I reset my Xfinity app?
Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile. Select your modem, then select Restart this device (which can take up to seven minutes).
How do I fix my Xfinity app?
If the Xfinity Stream is not working on your device, you can start by troubleshooting the problem to know the primary cause of the issue. A simple fix is to power-cycle your device or delete a program in the case of a corrupted file. Also, ensure that the app is compatible with your device before using it.
How do I delete my Xfinity account?
How do I delete my Xfinity account? Navigate to the Users homepage. Underneath the user’s name that you would like to delete, select Settings. Select Delete User at the top right of the user profile page. Select Delete again in the popup window to confirm.
Can you have 2 Xfinity accounts?
Yes, you can have two accounts. It sounds like two different addresses, so this is not a problem. If the account is already in his name he would need to take steps to close the account and then you could open a new one in your name. Or he can change ownership of the account and put it in your name.
Can you have two different Xfinity accounts in the same house?
You can use your Xfinity ID to manage multiple accounts through Xfinity My Account online. Linking enables you to use one Xfinity ID to manage multiple Xfinity accounts/addresses.
How do you get straight to a representative?
how-to 4 Tips For Getting A Human Customer Service Rep On The Phone By Voice: Say “Agent” sternly into the phone. By Keypad: Press “O” in a menu. By Placing an Order: You do not actually need to place an order, but most systems will punch you through to a live rep if they know you are going to buy something from them.
What Comcast 800 number?
Call 1-800-xfinity (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill.
How do you talk to a person on the phone?
TIPS FOR GETTING TO A HUMAN: Dial O, or try multiple zeros. You can add the # key or the * key before and after a 0. Dial multiples of other numbers 1111, 2222, 3333, 4444, etc. Being silent sometimes works (believe it or not some people still have rotary phones) Speak non-sensible phrases to confuse computer.
Is Comcast the same as Xfinity?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.