Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://184.108.40.206. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.
Why is xfinity My Account app not working?
Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
How do I access my Xfinity account?
Sign In to the Xfinity My Account App and Access App Options To open the Xfinity My Account app, you’ll need to enter your Xfinity ID (which is your email address, mobile phone number or username) and tap Let’s go. Then, enter your password and tap Sign In. After signing in, your home screen will be displayed.
Why can’t I access my Xfinity email?
Try clearing out your browser’s cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn’t do it, then try using a different browser.
How do I find my Xfinity ID and password?
Your Xfinity ID is your email, mobile phone number or username. If you don’t know what your Xfinity ID is, you can use My Account, Xfinity My Account app or your Xfinity X1 TV Box to find it, or check out the Xfinity ID Lookup Tool or Reset Your Xfinity Password.
Why is my Xfinity xFi app not working?
If you are experiencing home WiFi connectivity issues, you can restart your Gateway from the Overview tab of the Xfinity app, xFi website and Xfinity app on X1. In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. On the xFi website, scroll down to Troubleshooting and select Restart.
How do I fix my Xfinity app?
Make sure WiFi is on in your device settings. Make sure your device is connected to your Xfinity home network and not the Xfinity WiFi network or another wireless network by accident. Restart your device, open the Xfinity Stream app, and see if the app recognizes that you’re connected to your home network.
What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
How do I talk to Comcast customer service?
Service Problems If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue.
Is Comcast the same as Xfinity?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
How do I get to my Xfinity email?
Tap the Email app on your phone. Tap Other to set up an email account. Enter your email address and password on the Account setup screen and tap Sign in. Next, enter your Xfinity password, then select Sign In.
How do I recover my Xfinity email?
Recover Deleted Emails – Xfinity Connect Help Go to xfinity.com and log in with your email address and password. Go to the mailbox by clicking on the Email tab. Right-click on the Trash folder or click on the More Actions icon (three lines) next to the trash folder, then select Recover Deleted Items.
How do I reset my Xfinity admin password?
To reset an Xfinity Router admin password, press and hold the reset button on the back of your Xfinity Router and release it after 30 seconds.
Is my Xfinity password the same as my Comcast password?
Yes. We keep things simple by having your Xfinity Mobile username and password match those for your Xfinity Internet account. No more trying to remember multiple passwords!.
How do I change my Xfinity username and password?
Log into www.xfinity.com/myaccount and select “Settings.” The text will turn blue. You may need your Xfinity username and password to log in. Then select “Internet.” Go to “WiFi credentials.” Page 3 Now select “Edit” to change your WiFi Name or Password.
How long does it take for Xfinity to activate account?
Activation times vary by carrier and whether you’re keeping your number. Typically, the process only takes around 10 minutes. But if you’re transferring your number from a previous carrier, keep your old phone and your new one close by, just in case.
How do I reset my Xfinity xFi?
Restarting Your Xfinity xFi Gateway On the xFi website, scroll down to Troubleshooting and select Restart. In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway.
How do I get my xFi Gateway back online?
Simply visit xfinity.com/myxfi and log in using your Xfinity credentials. Scroll down till you spot “Troubleshooting” and select “Restart”. You can also visit xfinity.com/myaccount and log in with your Xfinity credentials. Click on “Manage Internet”, and then on “Restart Modem”.
How do I reset my Xfinity box?
Restart from the Xfinity My Account App. Restart from the Help Menu. Restart Using the Power Button.Restart Using the Power Button Ensure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.
How do you talk to a person on the phone?
TIPS FOR GETTING TO A HUMAN: Dial O, or try multiple zeros. You can add the # key or the * key before and after a 0. Dial multiples of other numbers 1111, 2222, 3333, 4444, etc. Being silent sometimes works (believe it or not some people still have rotary phones) Speak non-sensible phrases to confuse computer.
What is the 1 800 Comcast number?
Call 1-800-xfinity (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill.