If you’re having trouble logging in, here are a couple things you can try: Make sure you’re typing your Xfinity ID and password correctly. Passwords are case-sensitive. Remember you can change or reset your own password. You can have the primary Xfinity ID (the owner of your Comcast account) reset your password for you.
Why can I not sign into my Xfinity account?
Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://220.127.116.11. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.
Why is Xfinity My Account app not working?
Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
How do I access my Xfinity account?
Sign In to the Xfinity My Account App and Access App Options To open the Xfinity My Account app, you’ll need to enter your Xfinity ID (which is your email address, mobile phone number or username) and tap Let’s go. Then, enter your password and tap Sign In. After signing in, your home screen will be displayed.
How do I find out my Xfinity username and password?
Log in at xfinity.com/support/status. Note: If you don’t remember your username and password, we can help find your username and reset your password. Depending on the service you subscribe to and type of Xfinity Gateway, you’ll either see an Edit with xFi or a Manage WiFi Settings link.
How do I talk to Comcast customer service?
Service Problems If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue.
How do I talk to a real person at Comcast?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
Why is my Xfinity xFi app not working?
If you are experiencing home WiFi connectivity issues, you can restart your Gateway from the Overview tab of the Xfinity app, xFi website and Xfinity app on X1. In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. On the xFi website, scroll down to Troubleshooting and select Restart.
How do I fix my Xfinity app?
Make sure WiFi is on in your device settings. Make sure your device is connected to your Xfinity home network and not the Xfinity WiFi network or another wireless network by accident. Restart your device, open the Xfinity Stream app, and see if the app recognizes that you’re connected to your home network.
What happened Xfinity app?
As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.
Is Comcast the same as Xfinity?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.
How do I log into my Xfinity router?
How to Xfinity Router Login Connect your device to your router. Open any browsers available on your device and enter your router’s IP address. Enter ‘admin’ for the username and ‘password’ for the admin password on the login page. Click login, and you should see the router’s web admin homepage.
What phone number is 800 934 6489?
Welcome to the Comcast Carrier Services Website If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).
How do I reset my Xfinity admin password?
Here’s how: Unplug your Gateway’s power. Press and hold the Reset button. Keep pressing the button and plug the Gateway back in. Hold the button for another 30 seconds. Wait for your Gateway to restart. Log in with the password on your Gateway’s label. Change your name and password to something easy to remember.
Is my Xfinity password the same as my Comcast password?
The Xfinity ID and password you use to log in to your Xfinity account are the same ones used for your Xfinity Mobile account. Note: Only the primary user on the account can sign in to Xfinity Mobile.
What is the default login for Xfinity router?
Open your browser and type 10.0. 0.1 in the address bar. You will be presented with a login screen. Type in the default username “admin” and the password will be “password” – then click LOGIN.
How do you get straight to a representative?
how-to 4 Tips For Getting A Human Customer Service Rep On The Phone By Voice: Say “Agent” sternly into the phone. By Keypad: Press “O” in a menu. By Placing an Order: You do not actually need to place an order, but most systems will punch you through to a live rep if they know you are going to buy something from them.
How do you talk to a person on the phone?
TIPS FOR GETTING TO A HUMAN: Dial O, or try multiple zeros. You can add the # key or the * key before and after a 0. Dial multiples of other numbers 1111, 2222, 3333, 4444, etc. Being silent sometimes works (believe it or not some people still have rotary phones) Speak non-sensible phrases to confuse computer.
What Comcast 800 number?
Call 1-800-xfinity (1-800-934-6489). Select prompt #2 for Billing and Payments. Follow prompts to pay your bill.